How Festillo collects, uses, and protects your personal information
Last Updated: 1st June 2025 | Effective Date: 1st June 2025
Festillo ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.
Festillo is an event planning platform based in Kanpur, Uttar Pradesh, India. We act as an intermediary between event clients (users) and party lawns / service vendors. We facilitate bookings and coordination but are not the direct provider of venue or vendor services.
Business Address: Subedar Nagar, Bithoor, Kanpur — 209206
Contact Email: hello@festillo.in
Contact Phone: +91 7388529476
We may receive information about you from social media platforms if you interact with us through those channels, or from our partner venues and vendors in connection with a service booking.
We use the information we collect for the following purposes:
We may share your information in the following circumstances:
To facilitate your event booking, we share relevant details (name, contact, event requirements) with our partner party lawns and service vendors. These parties are contractually bound to handle your information with confidentiality.
We use third-party service providers for website hosting, analytics, payment processing, and communication tools. These providers access your data only as necessary to perform their services.
We may disclose information if required by law, court order, or governmental authority, or to protect the rights and safety of Festillo, our users, or the public.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Enquiry records are typically retained for 3 years. You may request deletion of your data at any time by contacting us.
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
You may disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure. We encourage you not to share sensitive payment information over email or phone without verification.
Under applicable Indian data protection laws (including the Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023), you have the right to:
To exercise any of these rights, please email us at hello@festillo.in.
Our website may contain links to third-party websites (venue pages, vendor sites, social media). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing any information.
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us immediately and we will delete it.
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the revised policy.
For any questions, concerns, or requests regarding this Privacy Policy, please contact:
Festillo
Subedar Nagar, Bithoor, Kanpur — 209206
Email: hello@festillo.in
Phone: +91 7388529476
WhatsApp: +91 7388529476